FAQs

Q?

Where Are You Located?

A.

Please call us at 972-984-0987 to schedule your mobile car wash appointment.

Q?

How Do I Know When My Car is Ready?

A.

We record your cell phone number when you arrive and check-in. When service is completed, you will receive a text notification that it is ready.

Q?

How Long Have You Been in Business?

A.

Check us out on our social media: Facebook, Instagram, as well as Yelp & Google. We are also accredited by the Better Business Bureau.

Q?

What Makes You Different From Other Car Washes?

A.

We know how important customer service is for our valued customers. It starts with our strong attention to detail with our hand wash that includes hand clean & polish of the wheels. In addition, we are full mobile service and provide basic interior cleans as well as hand wax, leather condition, carpet and seat steam clean, paint rejuvenation, and clay bar. We also offer oil change and even paintless dent repair by appointment.

Q?

What If I Have a Concern or Question About Service Rendered?

A.

OOOP's, we goofed?? Let us know and please bring it to our attention. We will gladly take care of that for you as We strive for Perfection. We like to see those Thumbs Up!

Q?

Do You Offer a Raincheck?

A.

We would LOVE to be able to offer our valued & loyal guests with a raincheck, as other driver-thru car washes do. However, please keep in mind we are a hand wash & detail and it is labor intensive for our staff. Special requests will be considered but there is always our VIP membership program which will help with those rain checks.

Q?

Where Can I Find Discounts?

A.

Join us with our social media to keep up to date with specials and events. You are also invited to purchase a Wash Pass that provides a discount Monday thru Thursday or join us as a VIP annual or monthly member.

Q?

What Car Wash Services Do You Offer?

A.

Texas Auto Spa provides a variety of services from a basic express hand wash and detail for $39.95 up to an ultimate full detail for $199.95. See our main service area for prices and quotes on all services provided.

Q?

Do You Provide Parking?

A.

Our monthly & annual VIP members have immediate and priority check-in.

Q?

Is There a Monthly Service?

A.

Yes, we offer a VIP monthly service for all of our customers. See here for more information on our VIP program.

Q?

How Long Does It Take to Get My Car Washed?

A.

It can take anywhere between 30 minutes to 3 hours depending on the service ordered. However, weekend and holiday traffic tends to be peak. We invite you to call or text ahead.

Q?

How many locations do you have?

A.

Texas Auto Spa is a full service mobile hand car wash and detail service. Please call for an appointment.

Q?

Do You Offer Oil Changes?

A.

Yes, at our Stonebriar Mall location in Frisco, TX